August 6, 2019 / GuidesFor Team
In any business, your customer’s buyer journey should be relatively easy if you want to get their money. A disgruntled customer is often not one who will be willing to part with their money so easily and may even cost you business. More importantly, a quick and easy transaction can also mean more money for your business as you accept more payments quickly. This means that with a great customer service, you can expect that 86% of your buyers are willing to pay more for what you have to offer. This journey starts before and after your point of sale. So how can you ensure customer satisfaction on and off the cashier? Read on. -Jahra R.
Posted In: Research